Privacy policy

Privacy policy

The operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this data protection statement. The use of our website is possible without specification of personal data. If personal data (for example, name, address or e-mail addresses) are collected on our pages, this is always done on a voluntary basis and data is passed on to other third parties only for the purpose of creditworthiness checks. The collection, processing and use of the data is only carried out to answer your inquiry, to process your order, to give you access to special information or offers, to customer management and customer care, as well as for your own marketing purposes. We would like to point out that the data transmission on the Internet (for example, by e-mail communication or the contact form on our website) is not completely protected.

 

General processing of customer data

In connection with the business relationship with our customers, we process their address, identification and contract content data anyway. This also includes personal data such as name, address, email address, telephone / fax number and VAT ID. Processing is performed for the purpose of unambiguously identifying the customer and initiating, executing, managing and completing contracts, assessing credit and security, customer care, billing / crediting, claims management and enforcement, regulatory compliance, data security.

 

Deliveries / services for the customer

In the context of customer service and the provision of services, we provide, as far as necessary, the necessary data of the customer (name, address, email address, telephone / fax number) to third parties, we use to provide the services (e.g., freight forwarders and other service providers etc.) This is done for the purpose of providing the agreed service or you faster and easier implementation.

 

Duration of data processing

We store the data for the duration of the possible business relationship with the customer and until the expiry of the limitation periods of any resulting claims and statutory retention obligations for a maximum of 10 years.


Web analysis with Google Analytics

1. Scope of the processing of personal data

We have integrated the component Google Analytics (with anonymisation function) on our website. Google Analytics is a web analytics service. Web analysis is the collection, collection and evaluation of data on the behaviour of visitors to Internet sites. A web analysis service collects, among other things, data on the website from which a person concerned has accessed a website (so-called referrer), which subpages of the website have been accessed or how often and for how long a subpage has been viewed. A web analysis is mainly used to optimize a website and for cost-benefit analysis of Internet advertising.

The Google Analytics component is operated by Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

We use the addition "anonymize_ip" for web analysis via Google Analytics. By means of this addition, Google shortens and anonymizes the IP address of the Internet connection of the person concerned when accessing our Internet pages from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

2. Legal basis for the processing of personal data

The legal basis for processing users' personal data is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

The purpose of the Google Analytics component is to analyse the flow of visitors to our website. Google uses the data and information collected to evaluate the use of our website, among other things, to compile online reports for us that show the activities on our website and to provide other services in connection with the use of our website.

Google Analytics places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyse the use of our website. Each time one of the individual pages of this website is called up, which is operated by the data controller and on which a Google Analytics component has been integrated, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the person concerned, which serves Google, among other things, to trace the origin of visitors and clicks and subsequently enable commission statements.

Cookies are used to store personal information, such as access time, the location from which access came and the frequency of visits to our website by the person concerned. Whenever you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through the technical process to third parties.

4. Duration of storage

The data will be deleted as soon as they are no longer needed for our recording purposes. 

5. Possibility of revocation and deletion

The user can prevent the setting of cookies through our website at any time, as already described above, by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a cookie on the user's information technology system. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, the user has the possibility to object to the collection of data generated by Google Analytics related to the use of this website as well as to the processing of this data by Google and to prevent this. To do this, the user must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout This browser add-on informs Google Analytics via JavaScript that no data and information on visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered a contradiction by Google. If the user's information technology system is deleted, formatted or reinstalled at a later time, the user must reinstall the browser add-on to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the user or another person within their control, it is possible to reinstall or reactivate the browser add-on.

As an alternative to the browser add-on, especially for browsers on mobile devices, the user can also prevent Google Analytics from capturing data by clicking on this link. An opt-out cookie is set to prevent your information from being collected in the future when you visit this site. The opt-out cookie applies only to this browser and only to our website and is placed on the user's device. If the user deletes the cookies in this browser, you will need to set the opt-out cookie again.


Further information and Google's current privacy policy can be found at https://policies.google.com/privacy?hl=en and https://www.google.com/analytics/terms/us.html Google Analytics will be explained in more detail under this link https://www.google.com/intl/en_en/analytics/


Rights of the persons concerned

The data subject has a right to information, authorization, deletion, limitation of processing, data portability and opposition to revocation of a given consent.